The Knox Foundation for Ethics and the Reinhardt University McCamish School of Business will host an ethics speaker on Thursday, February 9, at 2 p.m. in the Bannister Glasshouse of the Hasty Student Life Center on Reinhardt’s campus in Waleska, Ga. Mr. Kevin Dunlap, 2nd vice president of client services at AFLAC, will be discussing AFLAC’s history/culture, business statistics, ethics, message from the chairman, code of ethics, employee training, and leadership examples.
“We are excited that Mr. Dunlap will be speaking to our students about the ethical culture and values at AFLAC,” said Dr. Katherine Hyatt, assistant professor of business. “It is a delight to see how large organizations practice ethics.”
Dunlap currently serves as 2nd vice president of the Client Service Department of the Customer Assurance Division of AFLAC, with responsibility for the leadership and direction of the Account Services teams, Outbound Call teams, Resource Planning team and the Sales Lead Management team.
He joined AFLAC in November 2002 as 2nd Vice President of Policy Service with leadership responsibility for policyholder and account level maintenance for Pacific and West Territories. In May of 2003, the Southwest Territory was added to his responsibilities and in August of 2004, he assumed responsibility for the Northeast Territory. In 2008, he was transferred to AIM and Support Service Division as 2nd Vice President of Support Services with leadership responsibility for the Print, Mail, Fulfillment and Distribution departments.
Prior to joining AFLAC, Dunlap held multiple leadership position of increasing responsibility with Computer Science Corporation, United Health Care and MetLife. He has over 30 years of operations management experience with extensive background in customer service, claims management and transactional processing. He holds a Bachelor of Science degree in Marketing from Rutgers University.
Knox Foundation Background
The Knox Foundation was founded by the late Mr. Pete Knox who was a loyal trustee and friend of Reinhardt. He began the Foundation in support of ethics education in business and other areas at Reinhardt. His son, the late Mr. Boone A. Knox, continued to support Reinhardt University through the Foundation after the death of his father and throughout his own life.